Recording Format

Recording Format

Converting File to 11025 HZ 8Bit Mono

Use Power Sound Editor Free to convert wave file

 

SpitFire Enterprise software requires for wave files to be in 11025 hz 8 Bit Mono format, if your wave file was not recorded using this sample rate it is possible to convert it using freely available software.

Download Power Sound Editor Free from http://www.free-sound-editor.com/download.html

Open your wave file using Power Sound Editor Free.


 Select Save File As and enter your new file name when prompted.


After you enter the new name of your file a Wave File Setup screen will appear. Click on configure and select  11025 hz for Sample Rate ,  8 bit for Bit Depth, and select the Mono radio button.



Click ok and your file will be saved in the new format.


    • Related Articles

    • Can't Play Recording

      Recording Playback  If you are unable to play your recording and you are using the browser Firefox check the following settings. Settings > Privacy and Security > Autoplay > Allow Audio and Video
    • Welcome Video

      SpitFire Enterprise Pro Welcome Video https://www.spitfiredialers.com/pro-trainingvideos#Welcome To log into the videos you will need to enter your dongle number and support expiration date. Example Format: Dongle Number: 1234 Password: 01/01/01 You ...
    • Campaign Settings Video

      ${Contacts.First Name}, Below is a short video to help you with the Campaign Settings Module.  Please let us know if this resolves your issue so we can close the ticket or reach out to assist you further. All the best! Last Results Module ...
    • Last Results Video

      ${Contacts.First Name}, Below is a short video to help you with the Last Results Module.  Please let us know if this resolves your issue so we can close the ticket or reach out to assist you further. All the best! Last Results Module ...
    • Supervisor-Monitoring, Coaching & Barging Video

      ${Contacts.First Name}, Below is a short video to help you with the Supervisor Module.  Please let us know if this resolves your issue so we can close the ticket or reach out to assist you further. All the best! ​ Supervisor- Monitoring, Coaching & ...