Recording Format

Recording Format

Converting File to 11025 HZ 8Bit Mono

Use Power Sound Editor Free to convert wave file

 

SpitFire Enterprise software requires for wave files to be in 11025 hz 8 Bit Mono format, if your wave file was not recorded using this sample rate it is possible to convert it using freely available software.

Download Power Sound Editor Free from http://www.free-sound-editor.com/download.html

Open your wave file using Power Sound Editor Free.


 Select Save File As and enter your new file name when prompted.


After you enter the new name of your file a Wave File Setup screen will appear. Click on configure and select  11025 hz for Sample Rate ,  8 bit for Bit Depth, and select the Mono radio button.



Click ok and your file will be saved in the new format.


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