Chat Not Receiving Chats
If the Managers are not receiving chats from
the Agents, log off the Manager, close the tab and log back into the Manager.
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Chat Video
${Contacts.First Name}, Below is a short video to help you with the Chat Module. Please let us know if this resolves your issue so we can close the ticket or reach out to assist you further. All the best! Chat Module ...
Agent Video
${Contacts.First Name}, Below is a short video to help you with the Agent Module. Please let us know if this resolves your issue so we can close the ticket or reach out to assist you further. All the best! Agent Module ...
Manager Global Settings Video
${Contacts.First Name}, Below is a short video to help you with Global Settings. Please let us know if this resolves your issue so we can close the ticket or reach out to assist you further. All the best! Manager Global Settings Video ...
Agent Dashboards Video
${Contacts.First Name}, Below is a short video to help you with the Agent Dashboard. Please let us know if this resolves your issue so we can close the ticket or reach out to assist you further. All the best! Agent Dashboard ...
Clear Cache Manager App
Clear Cache Manger App